FAQ

Q

What are your accepted payment terms and shipping methods (Incoterms)?

A

We typically accept standard B2B payment terms such as T/T and L/C at sight. For shipping, we support various Incoterms including FOB, CIF, and CFR, handling heavy industrial packaging to ensure the equipment arrives safely by sea or land.

Q

What is your typical lead time for a standard Surface BOP Control System?

A

Lead time varies depending on the system configuration and customization levels. Generally, standard systems take about 6 to 10 weeks. We recommend contacting our sales team early with your project timeline so we can optimize our production schedule for you.

Q

Do you provide maintenance, testing, and retrofitting for older BOP control systems?

A

Yes. Our Technical Service & Training Center integrates training, maintenance, third-party standard testing, and retrofitting. We can help upgrade your existing or aging surface BOP control systems to meet modern safety and operational efficiency requirements.

Q

How do you handle after-sales service and technical support for international clients?

A

In 2017, we established a dedicated Technical Service & Training Center. We provide efficient, high-quality global support, including online technical diagnosis, video-guided troubleshooting, and regular technical training. For major projects, field service engineers can be dispatched if required.

Q

What brands of critical components (like pumps, valves, or electrical parts) do you use?

A

The core mechanical components are all independently developed and produced by our company, ensuring stable and reliable quality. The electronic components are selected from well-known high-quality brands in China, guaranteeing the equipment to operate stably and effectively in the complex and harsh working conditions of the oilfield. For overseas orders, we can select and equip specified international brand accessories according to the customer's requirements, facilitating local maintenance and servicing in the future.

 

Q

What are the main applications of your Pneumatic Pressure Test Units and Choke Manifold Control Panels?

A

Our Pneumatic Pressure Test Units are designed for high-pressure fluid testing of oilfield equipment, ensuring seal integrity. Our Choke Manifold Control Panels provide precise, remote hydraulic control of choke valves during well control operations to safely manage wellbore pressure.

Q

Can you customize the surface BOP control systems based on specific project requirements?

A

Absolutely. We offer comprehensive tailored solutions. Whether you require specific bottle capacities, pressure ratings (e.g., 3,000 psi or 5,000 psi), hazardous area classifications (Explosion-proof standards), or remote control configurations, our engineering team can design to your exact specifications.

Q

Do you have experience supplying to major international oilfield service companies or global projects?

A

Yes. Over the decades, our equipment has been successfully deployed in various major oilfields and drilling projects globally. We understand the stringent safety and environmental requirements of international engineering projects.

Q

What international quality standards and certifications do your products comply with?

A

All our surface BOP control systems and pressure test units are designed and manufactured strictly in accordance with international petroleum industry standards (such as API Spec 16D, ISO, etc.). We ensure rigorous quality control for every unit leaving our factory to meet global oilfield requirements.

Q

How long has Dongsu Petro been in the petroleum equipment industry?

A

We are a pioneering leader in Chinas surface BOP control system manufacturing, with our roots in R&D, design, and production dating back to the early 1980s. With over 40 years of industrial expertise, we are a trusted specialist in the oil and gas sector.We are a pioneering leader in Chinas surface BOP control system manufacturing, with our roots in R&D, design, and production dating back to the early 1980s. With over 40 years of industrial expertise, we are a trusted specialist in the oil and gas sector.

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